About CRB Door Systems
A trusted family business delivering professional door solutions to blue-chip clients, NHS trusts, and facilities managers across the UK.
Our Story
In 2009, we had one van, zero clients, and a simple belief: businesses deserve a door contractor who actually answers the phone. We got our first contract because the "big guys" didn't pick up on a Friday afternoon. That customer is still with us today.
With over 40 years of combined industry experience, our team understands the pressures faced by facilities managers, estates directors, and operations teams. A faulty door isn't just an inconvenience—it can halt production, compromise security, or breach fire regulations. That's why we've built our entire operation around one goal: getting you back up and running, fast.
Today, we serve some of the UK's most demanding clients—from NHS trusts requiring round-the-clock reliability to national retailers needing consistent multi-site support. Our client relationships are built on trust, transparency, and a genuine commitment to their success.
We're not just a contractor. We're a partner you can count on.
"Myself and my father started with hard work and dedication, we continue today with the same values—treating every customer's problem as if it were our own."
— Chris Barnes, Managing Director
Our Journey
From family roots to nationwide service—a story of trust, expertise, and commitment to excellence across three generations.
CRB Door Systems Founded
Terry and Chris purchased their first van and founded CRB Door Systems, working from home to offer a reliable and cost effective service
First Business Premises
Moved into business premises and purchased a further vehicle and expanded the team, offering a wider range of services to growing client base
Fleet Expansion
Expanded fleet further and added 5 vehicles, expanded into bigger premises to help with demand
Team Growth & Investment
Expanded team further and invested in new equipment to continue providing a high quality service, adding further national clients to portfolio and staff to meet demand
Digital Transformation
Launched bespoke job management software, replacing legacy systems to streamline operations, stock control, and real-time engineer tracking
Southern Hub Opens
Established a new operational office in Basingstoke to serve customers across the south more smoothly and swiftly
Trusted Partner
40+ engineers nationwide, serving NHS trusts, blue-chip retailers, FM companies, and logistics operators.
CRB Door Systems Founded
Terry and Chris purchased their first van and founded CRB Door Systems, working from home to offer a reliable and cost effective service
First Business Premises
Moved into business premises and purchased a further vehicle and expanded the team, offering a wider range of services to growing client base
Fleet Expansion
Expanded fleet further and added 5 vehicles, expanded into bigger premises to help with demand
Team Growth & Investment
Expanded team further and invested in new equipment to continue providing a high quality service, adding further national clients to portfolio and staff to meet demand
Digital Transformation
Launched bespoke job management software, replacing legacy systems to streamline operations, stock control, and real-time engineer tracking
Southern Hub Opens
Established a new operational office in Basingstoke to serve customers across the south more smoothly and swiftly
Trusted Partner
40+ engineers nationwide, serving NHS trusts, blue-chip retailers, FM companies, and logistics operators.
Meet the Team
The people behind our promise. A dedicated team committed to delivering exceptional service to every client.
Chris Barnes
Managing Director
Leading CRB Door Systems with a hands-on approach and over 20 years of industry experience.
James Hudson
Northern Manager
Overseeing our northern operations and ensuring exceptional service delivery across the region.
Adam Robinson
Accounts Manager
Managing client accounts and building lasting partnerships with our corporate customers.
Catherine Downs
Accounts
Ensuring smooth financial operations and supporting our clients with billing enquiries.
Rachael Hudson
Accounts & Credit Control
Managing credit control and maintaining strong financial relationships with clients.
Shaun Rotherforth
Purchasing
Sourcing quality parts and materials to keep our engineers fully stocked and ready.
Chris Pilkington
Senior Training Engineer
Training our engineering team to maintain the highest standards of workmanship.
Lee Renyard
Southern Operations Manager
Managing our southern operations from the Basingstoke hub, ensuring rapid response across the South.
Plus 40+ qualified field engineers strategically positioned across the UK, delivering the same high standards of service on every job.
Our Values
The principles that guide everything we do—and the reason our clients keep coming back.
Quality First
We never compromise on quality. Every job is completed to the highest standards with the best quality products at competitive prices.
Reliability
When we say we'll be there, we'll be there. Real-time tracking means accurate ETAs you can count on.
Client Relationships
Our client relationships are unrivalled. Every customer is treated as a partner.
Cost Efficiency
First fix wherever possible to keep costs to a minimum for client, with fully stocked vehicles ensuring swift resolution.
Why Clients Choose Us
You've been let down by contractors before. Here's why that won't happen with us.
No Subcontractors
Every engineer works for us—not some agency. You get the same quality at every site, every time.
We Actually Answer
2am Saturday? We pick up. Real engineers on call 24/7, not an answering service.
You'll Know Before We Leave
Digital job sheet hits your inbox within 60 seconds of completion. No chasing paperwork.
Audit-Ready Documentation
CQC, NHS, Constructionline—we speak compliance. Full documentation without you asking.
We Track Your Assets
Every door tagged and logged: make, model, age, condition, service history. Across all your sites.
How We Work
Our technology and processes are designed to deliver fast, efficient service with complete transparency.
Fully Stocked Vehicles
Our service vehicles carry a comprehensive stock of parts, enabling first-fix resolution on most attendances.
Real-Time Tracking
All vehicles are tracked live, allowing our helpdesk to provide accurate arrival times and real-time updates.
Digital Job Management
Engineers use PDA systems to complete risk assessments and job sheets digitally, sent direct to your team via PDF.
Qualified Engineers
Our own fully qualified engineers nationwide—no subcontractors. Consistent quality on every job.
Nationwide Coverage
CRB Door Systems covers the entire UK with our own qualified engineers. Our main head office is in Yorkshire, with a secondary hub in Basingstoke serving our southern operations.
We have remote engineers strategically positioned across the country, enabling us to cover nationally in a cost-effective way—savings we pass directly on to our customers.
Head Office & Northern Hub
Southern Operations Hub
Why Our Coverage Works
- Our own employed engineers—no subcontractors
- Strategic hub locations for rapid response
- Remote engineers positioned across the UK
- Cost savings passed on to customers
Accredited & Certified
Recognised by leading industry bodies. Our accreditations give you confidence in our compliance, safety standards, and professional capability.
£10m Public Liability Insurance • ISO 9001 Quality Management • City & Guilds Certified
Ready to Work Together?
Whether you need emergency repairs, planned maintenance, or a quote for new installations, our team is ready to help. No obligation—just a conversation about how we can support your business.
What happens next?
- 1We'll discuss your requirements and answer any questions
- 2For quotes, we'll arrange a free site survey if needed
- 3You'll receive a clear, no-obligation proposal