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    Built for FM Operations

    Facilities Management

    You're juggling SLAs, client demands, and a portfolio of sites you've never visited. The last thing you need is a door contractor who can't hit response times or produce a decent job sheet. We make you look good to your clients.

    30+

    FM Partners

    1,200+

    Sites Managed

    4hr

    SLA Response

    95%

    First-Fix Rate

    Industry Challenges

    We understand the unique challenges faced by facilities management businesses:

    • 1
      Five different door contractors with five different standards
    • 2
      SLA breaches that make you look bad to your clients
    • 3
      Job sheets that are illegible, late, or missing entirely
    • 4
      Subcontractors who don't know your client's site rules
    • 5
      Chasing paperwork when you should be managing portfolios

    Our Solutions

    Single Point of Contact

    Dedicated account manager to coordinate all door services across your portfolio.

    SLA-Backed Response

    Guaranteed response times with escalation procedures to meet your commitments.

    Comprehensive Reporting

    Detailed job reports, asset registers, and compliance documentation.

    All Door Types

    One supplier for roller shutters, automatic doors, fire doors, and more.

    Nationwide Coverage

    Engineers positioned across the UK for consistent service everywhere.

    Case Studies

    See how we have helped facilities management clients solve their door challenges.

    SavillsUK Nationwide

    Savills Multi-Site Retail Portfolio

    Challenge

    Managing door maintenance and reactive repairs across a diverse retail portfolio including Wickes, Jewson, and other national brands—each with unique site requirements, varying door types, and demanding SLA expectations.

    Solution

    CRB became the single-source door contractor for the portfolio, providing PPM programmes, 24/7 emergency cover, and standardised reporting. Dedicated account management ensures consistent communication across all sites.

    Results

    • Single contractor across 220+ retail sites
    • 99% SLA compliance maintained
    • Streamlined invoicing and reporting
    • Reduced admin burden for Savills team
    British LandUK Premium Sites

    British Land Commercial Portfolio

    Challenge

    Blue-chip commercial property portfolio requiring impeccable door maintenance standards, rapid emergency response, and minimal disruption to high-profile tenants and visitors.

    Solution

    Bespoke PPM programme tailored to each site's needs, with priority emergency response and 24/7 helpdesk access. All engineers briefed on site-specific protocols and tenant requirements.

    Results

    • Premium service across flagship sites
    • Sub-2-hour emergency response average
    • Zero tenant complaints on door operations
    • Detailed compliance reporting on demand
    "I used to dread door callouts—chasing contractors, explaining SLAs, apologising to clients. Now I forward the job to CRB and forget about it. Digital job sheets land in my inbox before I've finished my coffee. My clients think I'm a genius."
    James Wilson
    Operations Director, National FM Company

    Ready to Discuss Your Facilities Management Requirements?

    Contact us today for a free consultation and quote tailored to your sector.

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