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    Service & Maintenance installation and repair services by CRB Door Systems UK

    Planned Preventative Maintenance for Multi-Site Portfolios

    Service & Maintenance

    Keep your entire door estate operating safely and efficiently with our comprehensive PPM contracts. Designed for facilities managers, our maintenance programmes deliver compliance assurance, predictable costs, and complete visibility across all your sites.

    SLA-Backed Response
    Fully Insured
    4.9★ Rated
    1,200+Sites Served
    40+Years Experience
    4.9/5Customer Rating
    24/7Emergency Service

    What We Offer

    Portfolio-Wide PPM

    Tailored maintenance schedules across your entire estate. Single contract, multiple sites, consistent service standards nationwide.

    Compliance Reporting

    Detailed compliance documentation for audit trails. Track maintenance history, certifications, and regulatory adherence across all assets.

    Asset Register Management

    Dedicated asset tagging with complete data tracking for each door—size, make, model, age, and condition. Perfect for clients who don't know how many assets they have across multiple sites.

    Priority Emergency Response

    PPM customers receive guaranteed SLA response: P1 emergency (2 hours), P2 urgent (4 hours), P3 standard (24 hours).

    KPI & SLA Reporting

    Monthly and quarterly reports tracking response times, first-fix rates, asset condition trends, and contract performance.

    Fixed Cost Control

    Predictable monthly costs with no surprise bills. Parts and labour for routine repairs included or discounted depending on contract tier.

    Our Work

    Real examples from our projects across the UK. Click any image to view larger.

    How It Works

    Our straightforward process ensures you get the service you need, fast.

    1

    Portfolio Audit

    We survey all door assets across your sites, documenting condition, specifications, and compliance status.

    2

    Tailored Contract

    Receive a customised PPM programme with visit schedules, SLAs, and reporting aligned to your requirements.

    3

    Scheduled Visits

    Our engineers visit each site at agreed intervals to service, inspect, and document all door assets.

    4

    Ongoing Reporting

    Access detailed reports after each visit plus consolidated portfolio-wide compliance and condition summaries.

    Ready to get your quote?

    No obligation • Same-day response guaranteed

    Frequently Asked Questions

    What does a typical PPM contract include?

    Contracts include scheduled service visits, safety inspections, lubrication, adjustments, minor repairs, certification documentation, and detailed reporting. Major repairs can be included or quoted separately depending on contract tier.

    How do you handle multi-site portfolios?

    We assign a dedicated account manager and coordinate visits efficiently across your sites. You receive consolidated reporting and a single invoice, simplifying administration for your FM team.

    What reporting do you provide for compliance audits?

    We provide comprehensive documentation including service certificates, safety inspection reports, maintenance logs, and asset condition summaries—all formatted for easy audit submission.

    Can you take over maintenance from another provider?

    Yes. We'll conduct an initial audit of your assets, review existing documentation, and create a seamless transition plan. We maintain all makes and models regardless of original installer.

    Do I get priority for emergencies?

    Yes. All PPM customers receive guaranteed SLA response times: P1 emergencies within 2 hours, P2 urgent within 4 hours, and P3 standard within 24 hours.

    Simplify Your Door Maintenance

    Contact us for a free portfolio assessment and tailored PPM quote for your sites.

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